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New Install

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Posts: 1
Topic starter
(@jackson234)
New Member
Joined: 4 years ago

Hi There,

 

I have a new install i just did this morning.  On my first try I get the following error, please advise.

 

The directory "advanced-iframe-custom" could not be created parallel to the advanced iframe plugin folder. Custom files are stored in this directory because Wordpress does delete the normal plugin folder during an update. Please create the folder manually.

 
The file "advanced-iframe/js/ai_external.js" can not be saved. Please check the permissions of the js folder and save the settings again.
 
1 Reply
TinyWebGallery
Posts: 924
Admin
(@admin)
Prominent Member
Joined: 16 years ago

Seems your plugins folder of Wordpress is not writable or your directory rights are wrong. 

are you able the change this? e.g. with an FPT program?

Best regards,

Michael

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