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Hi,

After the inital install, I am able to login to the admin with the default password provided by TWG. However, I am unable to reset the password. The htuser file is set to 777 and the admin screen verifies it is 'writable' in green at the top of the page.

Can you help me please?

Thanks

any messages in the debug file?

can be found at counter/_mydebug.out if you cannot login to the backend.

/Michael

have you savemode enabled? call info.php for details.

/Michael

thank you for your response.

how do I read the mydebug.out file?

i found this text:


08.07.2007 0:34:06 - ERROR 2 in Unknown, line 0: Unknown(): open(/var/php_sessions/sess_4cce51c43499ac0a118a41271a8eb532, O_RDWR) failed: No such file or directory (2)
08.07.2007 0:34:06 - ERROR 2 in Unknown, line 0: Unknown(): Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/var/php_sessions)
08.07.2007 0:34:06 - ERROR 2 in Unknown, line 0: Unknown(): open(/var/php_sessions/sess_4cce51c43499ac0a118a41271a8eb532, O_RDWR) failed: No such file or directory (2)
08.07.2007 0:34:06 - ERROR 2 in Unknown, line 0: Unknown(): Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/var/php_sessions)
08.07.2007 0:34:11 - ERROR 2 in Unknown, line 0: Unknown(): open(/var/php_sessions/sess_4cce51c43499ac0a118a41271a8eb532, O_RDWR) failed: No such file or directory (2)
08.07.2007 0:34:11 - ERROR 2 in Unknown, line 0: Unknown(): Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/var/php_sessions)


also, how do I enable savemode?

i found this line of code:

$php_recommended_settings = array(array ($GLOBALS["info_messages"] ["savemode"],'safe_mode',"OFF"),


Can you help me please?

Thanks

o.k. - your php is not configured properly!

Your session save directory is not valid - you have to fix this first!

and about the savemode - the line you posted display and info. safemode off is the recommended setting!.

/Michael

thank you for your response.

how do i configure my php? make the session save directory valid?

set the session save path correctly - ask google how to do this .

/Michael

Thank you. I found some instructions on my hosting service knowledge base. I will give it a try.

Here are the instructions they provided.

Question/Problem
Troubleshooting: My PHP-based application isn't allowing users to login. Why isn't it supporting sessions?


Answer/Solution

PHP requires that you set a path where session data can be saved. The path defaults to a location on the server, but as a shared host, using the default path means your sessions would potentially be viewable by other customers.

To avoid that situation, we recommend using a path that is inside your home directory. You can use any directory you would like, but we recommend your cgi-bin/tmp directory, as it is already setup to handle sessions appropriately.

To set the session save path:

Open your PHP.ini file through the PHP.ini editor
From your OPS Control Panel, determine your home directory (Services > Overview > Document Root). It should look like: /home/users/web/b1234/pow.username.
Find the "session.save_path" entry in your PHP.ini file and set it equal to your cgi-bin/tmp directory. It should look like: "/home/users/web/b1234/pow.username/htdocs/cgi-bin/tmp/", where /home/users/web/b1234/pow.username is your home directory, and /htdocs/cgi-bin/tmp/ is the path to your specific directory.

seems like a good plan .