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trinkel
PostPosted: 17. Aug 2010, 15:13 
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Joined: 9. Feb 2009, 18:16
Posts: 80
Location: Rochester, MN USA
Good Morning Michael,

I received the following from a customer this morning:

Quote:
After investigation, we found that your upload page does not appear to work with an authenticating proxy: i.e. a proxy server that may challenge the user for their credentials. Disabling authentication for that page allows the upload to complete. We would like to find out what the proxy support is for the product, especially authenticated proxy support.


I found a similar issue in the JFU forum from a year ago - the subject is "Error - http: 407" and I think the topic number is 2132. The post seems to describe the same situation (although I don't have any error codes or messages from my customer yet) and you were going to check with the author of the flash to see about a workaround.

I was wondering if you have had a chance to investigate this further and if there is anything I can tell my customer.

Thanks!

T.
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TinyWebGallery
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PostPosted: 17. Aug 2010, 16:12 
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Joined: 1. Aug 2005, 12:53
Posts: 11232
Unfortunately I have never heard from this guy.

Which browser they they using? Because e.g. FF does not send cookies properly while IE does.

- Michael
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trinkel
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PostPosted: 17. Aug 2010, 16:50 
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Joined: 9. Feb 2009, 18:16
Posts: 80
Location: Rochester, MN USA
I am waiting for a call back from our customer. I will find out the errors and versions.

In the mean time, do you know if there is a way to test an authenticating proxy and redirect the client to a plain html upload page?

Thanks,

T.
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TinyWebGallery
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PostPosted: 17. Aug 2010, 16:56 
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Joined: 1. Aug 2005, 12:53
Posts: 11232
You could do this after the first error. TFU provides a debug Javascript call where you could check the 407 error and then you can display a message and display a simple html upload form.

Since flash 10 this cannot be done automatically anymore because every upload has to triggered by a user action (like pressing a button).

See the tfu.htm for details.

- Michael
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