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PostPosted: 29. Dec 2009, 18:12 
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Joomla 1.5.14
JFU 2.10.5
registered
Running in PHP 5.2.1
Upload limit: 250MB

I try to upload a 155MB and/or a 128MB file. The upload goes up to approximately 1800 kB within about a minute or so, then it just stops. Time remaining is shown 42 minutes but nothing happens anymore.

All logs are empty. Tried Safari and Firefox on OSX. I can upload a 70MB and a 104MB zip file without interruption.


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PostPosted: 30. Dec 2009, 15:22 
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Then I guess there is another limit in your server.

Check the howto 4 of the TFU FAQ - there are some settings which are internal server limits.

- Michael


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PostPosted: 30. Dec 2009, 15:26 
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A user tried with windows vista and firefox to upload a 160MB file. It uploaded 1.8MB then said it does retry. uploaded again to 1.8MB then it said "Wiederholung fehlgeschlagen. Bitte Timeouts überprüfen."

This message doesn't appear on mac, but what does it mean?


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PostPosted: 30. Dec 2009, 15:31 
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Have you increased the timeouts?

Because it always depends on the upload speed - so a user with a fast connection and a user with a slow connection can upload quite different file sizes if your timeouts are very low. (some server have a default of 60 s)

- Michael


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PostPosted: 30. Dec 2009, 15:49 
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I have tried from here with 400kbps upload and the user has similar or higher speed he reported that it took about 30seconds to upload the 1.8MB, then it stopped.

The upload goes up to 1.8MB within less then two minutes here too.

And both the user and I can upload all files up to 100MB relatively quickly.

The weird thing is that all files bigger then 100MB hang at 1.8MB no matter where it's coming from. Isn't his reproducable somewhere else?


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PostPosted: 30. Dec 2009, 16:19 
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maybe he has a firewall which block something after a certain amount of time...

- Michael


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PostPosted: 30. Dec 2009, 16:23 
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max_execution_time = 360
max_input_time = 240
default_socket_timeout = 120
memory_limit = 64M

these are my settings


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PostPosted: 30. Dec 2009, 16:39 
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TinyWebGallery wrote:
maybe he has a firewall which block something after a certain amount of time...

- Michael


You don't seem to understand the situation.

Select file 100MB, click upload, 20 Minutes later files is uploaded
Select file 130MB, click upload, 1 minute later at 1.8MB upload stops.
Select file 140MB, click upload, 1 minute later at 1.8MB upload stops.
Select file 150MB, click upload, 1 minute later at 1.8MB upload stops.
Select file 160MB, click upload, 1 minute later at 1.8MB upload stops.
Select file 170MB, click upload, 1 minute later at 1.8MB upload stops.

Same situation in Firefox OSX, Safari OSX, Firefox Vista. Checked from three different computers and three different locations.


Last edited by analographi on 5. Jan 2010, 18:52, edited 1 time in total.

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PostPosted: 30. Dec 2009, 20:55 
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o.k. - very strange.

in the standalone version of TFU we could enable a javascript debug call where the http error which is thrown is shown.

I currently don't know which server restriction could cause this.

I throw the "timeout" error if an io error is returned. Have you checked the log files of the webserver?

I'm now offline till the 3rd. So there won't be any feedback before.

- Michael


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PostPosted: 31. Dec 2009, 15:56 
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server log says file 413.php not found
(when I try from mac)


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PostPosted: 2. Jan 2010, 19:24 
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413.php ? this is not a file from TFU/JFU.

But I think this could be an http error 413:
http://www.checkupdown.com/status/E413.html

So your server does not accept files bigger then ~ 100 MB.

Which webserver do you have?

If you use Apache you get a http 413 error if LimitRequestBody in the configuration (httpd.conf or htaccess) is not set high enough.

This is explained in the howto 4 I already point you to.

- Michael


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PostPosted: 2. Jan 2010, 20:14 
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The server is: Apache:2.2.11 (Unix)

I have the htaccess file from joomla within the joomla folder. But in this file the value LimitRequestBody you mention isn't defined at all.

When I look through the folders on my server I can't find any other .htaccess or httpd file. I'm not familiar with this stuff. Any hints? I don't find any more info in the FAQ.


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PostPosted: 2. Jan 2010, 20:25 
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Every apache has a httpd.conf file - it's the main config file!
Not sure if you have access to it - if not you have to contact your hoster.

Details about httpd.conf can be found by google.

- Michael


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PostPosted: 2. Jan 2010, 20:27 
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I did and I wait.
Can't I just add:
LimitRequestBody 250000000
to the .htaccess file from joomla?


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PostPosted: 2. Jan 2010, 21:34 
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I don't know if your server does support this - you have to try.

- Michael


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