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Board index » TWG Flash Uploader » TWG Flash Uploader - TFU

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archieboy
PostPosted: 19. Nov 2007, 20:04 
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Joined: 12. Nov 2007, 14:02
Posts: 17
After the upgrade to 2.7, a user cannot get it to work. All they see is a white box where the uploader should be. I have helped many users with flash issues, but we cannot get this to work for this user. here is what we did:

- made sure he has latest flash plugin
- he updated to IE 7+
- restart PC many times
- cleared temp internet files

still gets white area where uploader should be. Any ideas?
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TinyWebGallery
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PostPosted: 19. Nov 2007, 20:18 
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Joined: 1. Aug 2005, 12:53
Posts: 11232
Does the same happen with 2.6?

Can the user go to my demo site and use the flash there?

/Michael
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archieboy
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PostPosted: 20. Nov 2007, 14:02 
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Joined: 12. Nov 2007, 14:02
Posts: 17
He was using 2.6 on my site before the upgrade with no problem. Does the 2.7 require a different version of flash than 2.6? Even if it did, he updated his Flash. I should mention that it works fine for him in Firefox, just not IE - both version 6.x and 7.x.
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jigsjdg
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PostPosted: 14. Dec 2007, 13:51 
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Joined: 13. Dec 2007, 16:35
Posts: 7
I had exact the same problem with TFU2.7; just a white box.

I then re-FTP'ed all the 2.7 files, but made sure transmission was set to 'bin' or binary (instead of ASCII) and then the prob was solved...
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